Arrival Please arrive at least 10 minutes early prior to your scheduled appoinmtent. If you arrive late, your treament will be modified as a common courtesy to our next client.
Cancellations In consideration to our therapists and other clients please call us 12 hours in advance to cancel your appointment. A $20 cancellation fee will be charged for no shows or appoinments cancelled 12 hours prioir appoinments. This allows the opportunity for someone else to schedule an appoinment. A 48 -hour notice is required to cancel any group parties.
Gratuities Cash tips are greatly appreciated and left at your discretion. If pleased with your treatment, standard gratuities vary between 18-22% of your service.
Your Health Please let the therapist know if you are pregnant or have any health issues prior to your appoinment. If you are sick, please reschedule to another day.
Valuables Please leave all valuables at home as The Lounge and staff is not responsible for lost or damage items.
Cell phones and other electronic devices- In consideration of our other guests , we ask that you please turn off your cell phone before entering The Lounge. This is your time to unwind and relax!
Dress- For most massage treatments, it is customary to completely undress. Please, undress to your comfort level. You will be properly draped at all times during your treatment.
We are a small business and sometimes we are all in treatments at the same time. Please feel free to leave a message. We will call you or message you as soon as we can.
**Prices subject to change without notice.